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Question: Wrong Disk Usage on our Galaxy accounts
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gravatar for ulduz.afshar
4.3 years ago by
ulduz.afshar • 0
Turkey
ulduz.afshar • 0 wrote:

I've exported and cleared all my old saved histories for both galaxy accounts of our lab. And all our data is less than 100gb in each of them, but disk usage is still in 95-97%. What should I do? I would be grateful if somebody could help me. I permanently deleted my old datasets but still no change in my disk usage percentage.

 
delete main galaxy • 913 views
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modified 4.3 years ago by Jennifer Hillman Jackson ♦ 25k • written 4.3 years ago by ulduz.afshar • 0
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gravatar for Jennifer Hillman Jackson
4.3 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

To confirm, you are working on the public Main Galaxy instance at http://usegalaxy.org?

If so, first please wait until the Main server is back up again, status is updated here: https://status.galaxyproject.org/

Then once available, recheck your accounts again for undeleted vs permanently deleted data, and permanently delete as needed.
http://wiki.galaxyproject.org/Learn/ManagingDatasets#Delete_vs_Delete_Permanently

If after that you are still having problems, please send us an email at galaxy-bugs@bx.psu.edu that includes the account email address for each and we can take a closer look. Please also include a link to this Galaxy Biostars post so that we can link the two questions together.

Sorry to hear that you are having problems, Jen, Galaxy team
ADD COMMENT • link written 4.3 years ago by Jennifer Hillman Jackson ♦ 25k

The public Main Galaxy server is now up. Our apologies for the inconvenience, Jen, Galaxy team

ADD REPLY • link written 4.3 years ago by Jennifer Hillman Jackson ♦ 25k
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gravatar for ulduz.afshar
4.3 years ago by
ulduz.afshar • 0
Turkey
ulduz.afshar • 0 wrote:

Yes, We are using the main servers. 

Also thanks for your help. If the problem persists I will sent you an email.
ADD COMMENT • link written 4.3 years ago by ulduz.afshar • 0
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