Question: Request Assistance to Force Recalculate Disk Usage on Main Galaxy
1
gravatar for imwarren
3.7 years ago by
imwarren • 20
Singapore
imwarren • 20 wrote:

Hi

I was running my whole genome data in small batches on the main galaxy. After each batch, I cleared the history by purging, and the disk space was successfully recovered.

But now, my disk usage is stubbornly not updating despite purging. :P
Any chance an administrator can help me force a recalculation on my account disk usage? Thanks in advance.

disk usage • 1.1k views
ADD COMMENT • link • modified 3.7 years ago by Dannon Baker ♦ 3.7k • written 3.7 years ago by imwarren • 20

and in addition, a possible bug that i will try to reproduce:

if the history is purged from the "User>Saved History" page, disk usage will update normally

but if the history is purged from the "View multiple history" page, disk quota will not update

ADD REPLY • link written 3.7 years ago by imwarren • 20

Hi, I am also having this issue. When I go to "User>Saved History" the histories that I have tried to purge in "View multiple history" say Deleted permanently, and I try deleting them again but I still have over 100gig of used space which I don't know where it is coming from. Any further suggestions?

ADD REPLY • link written 3.7 years ago by jonathanneve89 • 0

Fixed, you're good to go.

ADD REPLY • link modified 3.7 years ago • written 3.7 years ago by Dannon Baker ♦ 3.7k

Perfect. Thanks.

ADD REPLY • link written 3.7 years ago by jonathanneve89 • 0
1
gravatar for Dannon Baker
3.7 years ago by
Dannon Baker ♦ 3.7k
United States
Dannon Baker ♦ 3.7k wrote:

Done, and thanks for the info, I see the bug now!

ADD COMMENT • link written 3.7 years ago by Dannon Baker ♦ 3.7k
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