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Question: have not receive verification email
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gravatar for davidcjohnson
3.5 years ago by
davidcjohnson • 0
United States
davidcjohnson • 0 wrote:

I have requested three time for verification of account but have received nothing in any of my email boxes....

Solution?
galaxy • 842 views
ADD COMMENT • link •
modified 3.5 years ago by Jennifer Hillman Jackson ♦ 25k • written 3.5 years ago by davidcjohnson • 0
0
gravatar for Jennifer Hillman Jackson
3.5 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Please double check your spam and discard folders. Meanwhile, I am also gathering feedback from our team about potential issues. If/when there is an update, our team will reply with an update.

Best, Jen, Galaxy team
ADD COMMENT • link written 3.5 years ago by Jennifer Hillman Jackson ♦ 25k

Good Morning Jennifer, Just an FYI. I have checked all my folders and have not received the notification from Galaxy that acknowledges my registration and allows me to confirm my e-mail address. Just curious, I use an alias on my email address of [....] when my actual assigned email address is [....]  Would this be a problem with the recognition? I receive email at both addresses…. David

ADD REPLY • link modified 3.5 years ago by Jennifer Hillman Jackson ♦ 25k • written 3.5 years ago by davidcjohnson • 0

Hello,

We double checked our logs here an no registration emails bounced on our end. So checking on your end with your mail administrator seems like the best path. I am going to remove your email addresses from this post to protect your privacy.

Thanks, Jen, Galaxy team

ADD REPLY • link modified 3.5 years ago • written 3.5 years ago by Jennifer Hillman Jackson ♦ 25k
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