Can not receive verification

Question: Can not receive verification

4.0 years ago by

China

1540335787 • 0 wrote:

Your account has not been activated yet. Feel free to browse around and see what's available, but you won't be able to upload data or run jobs until you have verified your email address. Resend verification.

I looked into my email,No email from galaxy.

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modified 3.9 years ago by Martin Čech ♦♦ 4.9k • written 4.0 years ago by 1540335787 • 0

3.9 years ago by

Martin Čech ♦♦ 4.9k

United States

Martin Čech ♦♦ 4.9k wrote:

I assume you are using email with domain 163.com (that is linked to your biostar account). This domain is on our list of disposable domains that are often used for fake or malicious account registration. If you can please use email on different domain for Galaxy registration.

ADD COMMENT • link written 3.9 years ago by Martin Čech ♦♦ 4.9k

To follow up on this, 163.com is no longer blacklisted domain for Galaxy registration purposes.

ADD REPLY • link written 2.0 years ago by Martin Čech ♦♦ 4.9k

3.9 years ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Please send us an email from the address you believe the account was registered under and include the URL to this post. We can help.

galaxy-bugs@bx.psu.edu

Best, Jen, Galaxy team

ADD COMMENT • link written 3.9 years ago by Jennifer Hillman Jackson ♦ 25k

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