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Question: password reset problem
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gravatar for jrm112
3.0 years ago by
jrm112 • 0
United States
jrm112 • 0 wrote:

Hello,

I can't seem to login to the site.  I thought I had the correct password, but apparently not.  I sent a password reset request but it's been some time now and I have not received any emails. 

Thanks,

James Miller
checkspam main galaxy reset password • 710 views
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modified 3.0 years ago • written 3.0 years ago by jrm112 • 0
0
gravatar for Jennifer Hillman Jackson
3.0 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

If you are working at http://usegalaxy.org, there was login tagged from about 2 hours ago. This may have been your password reset request.

Please check your spam folder for the email and let us know you are still having trouble. If you want to email us directly about this, use galaxy-bugs@lists.galaxyproject.org and we can discuss details that are better not communicated on a public forum.

I am going to remove your email address from the post above to maintain privacy.

Thanks, Jen, Galaxy team

 

 

 
ADD COMMENT • link written 3.0 years ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for jrm112
3.0 years ago by
jrm112 • 0
United States
jrm112 • 0 wrote:

I was trying to login to the test site, which actually requires a completely separate login.  Problem solved!
ADD COMMENT • link written 3.0 years ago by jrm112 • 0
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