Latest
Open
RNA-Seq
ChIP-Seq
SNP
Assembly
Forum
Planet
All »
Home
Log In
Question: Server Down?
0
gravatar for DEDRICK@pitt.edu
6.2 years ago by
DEDRICK@pitt.edu • 10
DEDRICK@pitt.edu • 10 wrote:
I am using Galaxy main and my jobs aren't running. They are still grey colored, indicating that they haven't started. I used Galaxy main yesterday just fine. Is something wrong with the server? I tried re-running the jobs, still no progress. -- Rebekah Dedrick, Ph.D. University of Pittsburgh Hatfull Laboratory 376 Crawford Hall 4249 Fifth Avenue Pittsburgh, PA 15260
galaxy • 695 views
ADD COMMENT • link •
modified 6.2 years ago by Jennifer Hillman Jackson ♦ 25k • written 6.2 years ago by DEDRICK@pitt.edu • 10
0
gravatar for Jennifer Hillman Jackson
6.2 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:
Hello Rebekah, Are you still experiencing problems? There may have been short delays if the server was very busy, but jobs normally start within 24 hrs even on the busiest days, and today jobs would have been expected to move through much quicker than that. To let you know, 'grey' colored datasets indicate that a job in the queue, waiting to run. It is important to leave these jobs as they are and to not delete and restart them. You want to preserve your place in the queue. If you quit and restart, this only moves the newly started job to the end of the queue. This can make it appear as if your turn will never come, if done repeatedly. Hopefully your jobs have started by now or this information helps explain how the job queue process works, Take care, Jen Galaxy team -- Jennifer Jackson http://galaxyproject.org
ADD COMMENT • link written 6.2 years ago by Jennifer Hillman Jackson ♦ 25k
Please log in to add an answer.

Similar posts • Search »

Content
Help
Access
Use of this site constitutes acceptance of our User Agreement and Privacy Policy.
Powered by Biostar version 16.09
Traffic: 184 users visited in the last hour