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Question: recalulate storage cleaning
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gravatar for khksw0403
14 months ago by
khksw0403 • 10
khksw0403 • 10 wrote:

I have permanently deleted everything in my galaxy histories and logged in and out, but I can't get the storage quota to clear (now empty, but reported using 32.5GB). Is there anything else I can do to clear it? Thanks!
software error • 348 views
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modified 14 months ago by Jennifer Hillman Jackson ♦ 25k • written 14 months ago by khksw0403 • 10
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gravatar for Jennifer Hillman Jackson
14 months ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

There are a few histories associated with your account at Galaxy main (https://usegalaxy.org) that are deleted, but not permanently deleted. These are contributing to your account's quota. I recalculated as administrator and the 32.5 GB size is correct.

Go to Saved Histories > Advanced Search and set status = all to review and perm delete those histories not wanted anymore.

FAQ:

Thanks! Jen, Galaxy team
ADD COMMENT • link written 14 months ago by Jennifer Hillman Jackson ♦ 25k

thanks, resolve this issue.

ADD REPLY • link written 14 months ago by khksw0403 • 10
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