I cannot create an account in usegalaxy

Question: I cannot create an account in usegalaxy

16 months ago by

alanxelena • 0 wrote:

Hi everyone,

I seem to have a problem while registering to usegalaxy.org, the thing is that once I enter my e-mail address and generate a password, I click the submit button and get redirected to a page that looks like the main galaxy one but in blank. I have been trying for the last week with the same results, can anyone help me?

Thank you!

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modified 16 months ago • written 16 months ago by alanxelena • 0

16 months ago by

Jennifer Hillman Jackson ♦ 25k

United States

Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Please send an email from the email account you tried to register with to galaxy-bugs@lists.galaxyproject.org. Include a link to this post as reference.

My guess is that the account exists but was not confirmed before the time for that expired (a confirmation email is sent upon registration). We can help to sort this out.

FAQ: https://galaxyproject.org/support/account/

Thanks, Jen, Galaxy team

ADD COMMENT • link written 16 months ago by Jennifer Hillman Jackson ♦ 25k

16 months ago by

alanxelena • 0

alanxelena • 0 wrote:

Done! Thank you very much Jen!

ADD COMMENT • link written 16 months ago by alanxelena • 0

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