I've waited for a .txt file to upload for ~ 18 hours. I've now set up an account and tried re-uploading the folders, but both .txt files are reading 'job is waiting to run'. I'm fairly new to this service, so perhaps I've forgotten to do something simple, or is it a problem on your end?
Heads up! This is a static archive of our support site. Please go to help.galaxyproject.org if you want to reach the Galaxy community. If you want to search this archive visit the Galaxy Hub search
Question: Jobs waiting to run
6
brhopkins92 • 60 wrote:
ADD COMMENT
• link
•
modified 20 months ago
by
Mo Heydarian ♦ 830
•
written
20 months ago by
brhopkins92 • 60
1
Mo Heydarian ♦ 830 wrote:
Hello,
There is currently a long queue on useGalaxy.org. Our team is currently investigating the cause.
If you are working on a time-sensitive project, I can suggest using a Cloudman instance of Galaxy. Instructions for launching a Cloudman instance can be found here: https://galaxyproject.org/cloudman/
Sorry for the inconvenience, we hope to have this sorted out shortly.
Thanks for using Galaxy!
Cheers, Mo Heydarian
0
niradsp • 0 wrote:
I am having the same problem. When will the issue be fixed? I need to finish my tasks today.
0
0
Mo Heydarian ♦ 830 wrote:
Hello,
UseGalaxy.org is processing jobs again.
Thanks for your patience and sorry for the inconvenience!
Thanks for using Galaxy!
Cheers,
Mo Heydarian
Please log in to add an answer.
Use of this site constitutes acceptance of our User
Agreement
and Privacy
Policy.
Powered by Biostar
version 16.09
Traffic: 182 users visited in the last hour
Usually when you upload a file it starts processing rather quickly. I am having the same issues since yesterday. Let's hope the admins can throw some light in here.