Question: Disk usage discordant with dataset sizes?
0
gravatar for Eric22
21 months ago by
Eric22 • 0
Canada
Eric22 • 0 wrote:

Hi I have a problem on Galaxy main where my disk quota bar says I'm using ~190GB (75%) when the sum of all my saved histories in the "saved histories" tab only amounts to about 18GB. I've made sure that all previous datasets have been purged, but nothing seems to reduce my quota. It's been like this for +24h.

Thanks

galaxy • 604 views
ADD COMMENT • link • modified 21 months ago • written 21 months ago by Eric22 • 0
0
gravatar for Jennifer Hillman Jackson
21 months ago by
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Try logging out then log in again. This will reset the user quota.

If it is still larger than expected, check for data that has not been permanently deleted (purged). This is how: https://wiki.galaxyproject.org/Learn/ManagingDatasets#Delete_vs_Delete_Permanently

Thanks, Jen, Galaxy team

ADD COMMENT • link modified 21 months ago • written 21 months ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for Eric22
21 months ago by
Eric22 • 0
Canada
Eric22 • 0 wrote:

Hi

Thanks for the timely response.

I've tried those solutions to no avail. One of my colleagues is also having this problem, but it only seems to be happening when we delete dataset collections containing multiple FASTQ files. Deleting other individual files doesn`t seem to be a problem.

Thanks.

ADD COMMENT • link written 21 months ago by Eric22 • 0

Hello - this functionality is new, so I will run a few tests and open a ticket if I can reproduce.

Meanwhile, we can recalculate for you using other (admin) methods. I am unable to tell which account is yours at http://usegalaxy.org. Would you send an email to galaxy-bugs@lists.galaxyproject.org from the same address as used for your account and include a link to this post?

ADD REPLY • link written 21 months ago by Jennifer Hillman Jackson ♦ 25k

We have your email. Feedback soon. Jen

ADD REPLY • link written 21 months ago by Jennifer Hillman Jackson ♦ 25k

Both accounts have had the usage recalculated - so please take a look now.

I am unable to reproduce this behavior and have double checked with the developer (Dannon) on our team that added the admin function for doing this (which I just used) to the items done when a user first logs in. It is the same exact function.

It makes me wonder if you were fully logged out of all Galaxy windows. But we'll also watch for more feedback about this from others.

ADD REPLY • link written 21 months ago by Jennifer Hillman Jackson ♦ 25k

Thanks, the storage for both accounts is back to normal. I'll let you guys know if anything else comes up.

ADD REPLY • link written 21 months ago by Eric22 • 0

Hi,

Happened again. I`ve sent an email to galaxy-bugs@lists.galaxyproject.org with the details.

I think it might be the same bug that was brought up in https://biostar.usegalaxy.org/p/21443/

ADD REPLY • link written 21 months ago by Eric22 • 0

I am having a similar problem and I have also been working with multiple Fastq files. I have just sent an email to galaxy-bugs@lists.galaxyproject.org. Thanks. tendai

ADD REPLY • link written 21 months ago by tendai • 20
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