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Question: FastQC data loading error
1
gravatar for tocino0896
2.6 years ago by
tocino0896 • 20
tocino0896 • 20 wrote:

I have tried for a few days now for an assignment, but I cannot view the data from FastQCs. It says the job is finished, but when I attempt to view the data the page remains blank and doesn't even attempt to load anything.
software error • 664 views
ADD COMMENT • link •
modified 2.6 years ago by Jennifer Hillman Jackson ♦ 25k • written 2.6 years ago by tocino0896 • 20
0
gravatar for Jennifer Hillman Jackson
2.6 years ago by
Jennifer Hillman Jackson ♦ 25k
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

This is a known issue that our team is working to resolve as a priority. It is listed here if you want to track progress: https://github.com/jennaj/support-known-issues/wiki

If you need results immediately, using another public Galaxy server or quickly setting up a local for your own use are the alternatives. https://wiki.galaxyproject.org/BigPicture/Choices

Thanks, Jen, Galaxy team
ADD COMMENT • link written 2.6 years ago by Jennifer Hillman Jackson ♦ 25k

Appears to be any HTML display in the main Galaxy frame. Also happens with the Barcode Splitter tool.

Format: html Galaxy Tool

ID: toolshed.g2.bx.psu.edu/repos/devteam/fastx_barcode_splitter/cshl_fastx_barcode_splitter/1.0.0

Format: html Galaxy Tool

ID: toolshed.g2.bx.psu.edu/repos/devteam/fastqc/fastqc/0.52

You can work around the FastQC error by downloading (HTML and HTML relative files in a .zip), which still works, and viewing the HTML locally in browser.

ADD REPLY • link modified 2.6 years ago • written 2.6 years ago by dwoessner • 0
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