Hi,
I'm trying to ftp files from my computer onto galaxy using a cloudman instance. When I enter my ec2... address as the host (ftp protocol) I get the following error:
Status: Connection established, waiting for welcome message...
Status: Insecure server, it does not support FTP over TLS.
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
I've tried changing the protocol, but nothing works. FYI, I'm just learning how to use this set-up, not savvy with command-line (hence the draw to the galaxy cloudman interface). I've seen similar questions but few reported resolutions. Any help would be greatly appreciated.
thanks,
carrie
