Hello. I am a new (and only) administrator for a private Galaxy installation that has been in use for the last couple of months. A user encounters the following message when he tries to use the cuffquant tool. The following text is displayed in a pop-up message, i.e. the job does not get submitted.
The server could not complete the request. Please contact the Galaxy Team if this error persists. Unknown error occurred while processing request.
{
"tool_id": "toolshed.g2.bx.psu.edu/repos/devteam/cuffquant/cuffquant/2.2.1.1",
"tool_version": "2.2.1.1",
"inputs": {
"gtf_input": {
"values": [
{
"src": "hda",
"name": "Cuffmerge on data 468, data 1138, and others: merged transcripts",
"tags": [],
"keep": false,
"hid": 1146,
"id": "31c41ec84b431c04"
}
],
"batch": false
},
"samples_0|sample": {
"values": [
{
"src": "hdca",
"name": "TopHat on collection 289: accepted_hits",
"tags": [],
"keep": false,
"hid": 729,
"id": "e2132aef71b11dbf"
}
],
"batch": true
},
"samples_1|sample": {
"values": [
{
"src": "hdca",
"name": "TopHat on collection 279: accepted_hits",
"tags": [],
"keep": false,
"hid": 679,
"id": "59ace41fc068d3ad"
}
],
"batch": true
},
"multiread_correct": "true",
"bias_correction|do_bias_correction": "Yes",
"bias_correction|seq_source|index_source": "history",
"bias_correction|seq_source|ref_file": {
"values": [
{
"src": "hda",
"name": "hg19.fasta from twoBitToFa",
"tags": [],
"keep": false,
"hid": 470,
"id": "8de746483eaa8f25"
}
],
"batch": false
},
"length_correction": "",
"additional|sAdditional": "No",
"advanced_settings|sAdvanced": "No"
}
You can see the parameter choices he submitted at http://ibb.co/kCVuKR. I appreciate any suggestions regarding what may be causing this error or what to try to get past it.
Thanks. Richard