Question: Error: Cannot connect to Galaxy
0
gravatar for dabs17
20 months ago by
dabs170
dabs170 wrote:

I keep getting the following popup error:

"Cannot connect to Galaxy

Galaxy is currently unreachable. Please try again in a few minutes. Please contact a Galaxy administrator if the problem persists."

I have tried logging out and re-signing in. I reset my internet connection. The error pops up if I try to do anything in my History. I can select any tools from the toolbox, but as soon as I submit a job, the error pops up again.

galaxy • 493 views
ADD COMMENTlink modified 20 months ago by Martin Čech ♦♦ 4.9k • written 20 months ago by dabs170

Does this still persist? Which Galaxy are you using?

ADD REPLYlink written 20 months ago by Martin Čech ♦♦ 4.9k

Hey Martin. The problem went away on its own after a few hours. I don't know what caused it, I don't know what solved it.

ADD REPLYlink written 20 months ago by dabs170
0
gravatar for Martin Čech
20 months ago by
Martin Čech ♦♦ 4.9k
United States
Martin Čech ♦♦ 4.9k wrote:

The deployment of usegalaxy.org is fairly complex and has hiccups from time to time. Sorry for the inconvenience.

ADD COMMENTlink written 20 months ago by Martin Čech ♦♦ 4.9k
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