Question: Galaxy not running jobs - paused as waiting to run??
0
gravatar for radhika.patel
2.1 years ago by
United Kingdom
radhika.patel • 0 wrote:

Hello,

I have started a job over a week ago but it has not run. The box is just grey with the clock saying it is waiting to run but I am unsure why it will not progress. I have more than enough space left. If anyone has any insight into this it would be much appreciated.

Thanks, Radhika

ADD COMMENT • link • modified 2.1 years ago by Jennifer Hillman Jackson ♦ 25k • written 2.1 years ago by radhika.patel • 0

Hello, This is the same issue described here: https://biostar.usegalaxy.org/p/20277/

As explained, our team is actively working to correct the situation and we will post updates as they are known.

Sorry for the inconvenience, Jen, Galaxy team

ADD REPLY • link written 2.1 years ago by Jennifer Hillman Jackson ♦ 25k
0
gravatar for Jennifer Hillman Jackson
2.1 years ago by
United States
Jennifer Hillman Jackson ♦ 25k wrote:

Hello,

Update: The cluster fix has been made and jobs are dispatching normally. Queued jobs will execute - no need to delete/rerun. Tools that require more resources are sent to a busier cluster. That queue is expected to have some continued delays until the backlog of jobs is processed (up to a few days).

Thanks for reporting the problem and for your patience, Jen, Galaxy team

ADD COMMENT • link written 2.1 years ago by Jennifer Hillman Jackson ♦ 25k
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